Technical Services Consultant

EVA Equity Partners acquires and operates enterprise software companies, accelerating profitable growth through a proprietary operating model refined over 40+ acquisitions and two decades of operational experience, now powered by EVA OS — our patented agentic AI platform. We're committed to innovation, customer success, and building world-class products that drive real business results.

Role Overview

We're seeking a Technical Services Consultant (TSC) to play a critical role in the successful implementation of our SaaS products. Working under the guidance of the Technical Services Lead, the TSC serves as the integration subject matter expert — collaborating closely with the Delivery Services Organization and engaging directly with clients to ensure seamless project delivery. This client-facing role blends technical proficiency with strong communication skills: you will lead meetings, troubleshoot issues, and provide expert guidance on integration methods and data migration/conversion strategies. The TSC also supports production clients with technical services and may take on development tasks as needed.

What You Will Do

• Lead and manage connectivity and access efforts throughout implementation projects (Allowed Listing/whitelisting, SSO via SAML 2.0, and credentialing for SFTP, VPN, and database access)
• Lead requirements and technical discussions in front of clients, covering technical specifications, business process review and impact, ETL processes, and solution design
• Provide technical guidance and support to staff and clients, acting as the technical liaison who translates specifications between business and technical stakeholders
• Review and analyze data integrations for validity and quality, identifying issues and recommending remediation
• Communicate clearly with the Technical Services Lead and Project Manager regarding prioritization, capacity, status, and blockers
• Learn and master the product portfolio, building deep knowledge of offerings and functionality
• Support product troubleshooting and issue triage across implementation and production clients
• Provide technical services to Product Management and Client Support as needed to resolve complex client issues
• Complete assigned development tasks as needed to support delivery commitments
• Perform other related duties as assigned to meet the ongoing needs of the organization

What You Bring

• BS in Computer Science / Engineering or equivalent relevant work experience
• Significant client technical consulting experience, including analysis, design, and support of integrations and/or software
• Experience with B2B data integrations, including ETL and Web Services
• Working experience with SQL, SQL Server, XML, schemas, relational databases, Atlassian Jira/Confluence, and Microsoft SharePoint/Teams/Word/Excel
• Experience leading business and technical discussions to analyze and determine solution design, processes, and requirements
• Experience whiteboarding solutions collaboratively in front of a group of business and technical stakeholders
• Experience across a broad range of technologies and platforms, with a proven ability to quickly learn and adapt to new frameworks, platforms, systems, and technologies
• Strong analysis, problem solving, and critical thinking skills in dynamic, fast-moving environments
• Excellent verbal and written communication skills, with the ability to engage executives, managers, developers, and subject matter experts

Nice to Have

• Experience in the higher education industry, preferably Financial Aid Office experience and knowledge
• Knowledge of Regent products or other higher-education SaaS platforms
• JavaScript, Form Building, VTL, Bitbucket, and Azure Data Factory experience
• Background working with global remote teams
• Exposure to high-growth or transformation environments
• Experience handling a fast pace and ambiguous environment

Why Join EVA?

We offer:

• High ownership, flexibility, and impact in a fast-moving environment
• Opportunity to work across multiple products, industries, and technologies
• Growth pathways across engineering, product, operations, and leadership
• Competitive salary and flexible remote work environment